Ethiopian Airlines (ET) has opened the first phase of its new business class (Cloud Nine) lounge at its main
hub, Addis Ababa Bole International Airport. The phase now features modern facilities and amenities and is available exclusively to premium travellers. |
| The entrance to the Cloud 9 lounge at Bole |
With the carrier seeing strong growth in passenger
numbers, it has become necessary to build a brand new lounge that gives premium travellers the
best possible on-ground experience while waiting for their flights.
When fully completed, the new Cloud Nine
lounge will be three times bigger than the
existing one. It has a quiet corner with sleeping
cots and individual reading lamps; massage
chairs, where passengers can relax and rest; an
internet corner with fixed stations as well as free
and fast Wi-Fi connection.
On the occasion of the unveiling of the new Cloud Nine Lounge, CEO Tewolde
Gebremariam said:
"Our new Cloud Nine Lounge will enable us to greatly enhance our premium passengers’ on-ground experience with facilities and amenities that will make their airport departure and transit time as enjoyable as possible. As a customer focused airline, we will continue to invest towards customer service excellence."
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| Inside the Cloud 9 lounge, Addis Ababa |
The unveiling of the new Cloud Nine Lounge is the first of a three phase expansion plan. In the
next phase, the lounge will have a full-fledged spa, private digital lockers for passengers to stow
away their bags, while they move around the airport; and a traditional Ethiopian coffee corner,
which will run continuously so as to give passengers a taste of the exceptional Ethiopian brew.
Ethiopian has two lounges at Bole International; the other one is the ShebaMiles Lounge, located on the inside corridor away from the gates in the Departure Hall, is designated for use by Ethiopian's ShebaMiles members with Gold and Silver membership cards.